The deadline comes first
To contest a CSLB citation you must ask in writing within 15 days of service. Business and Professions Code 7099.3 refers to 15 working days, but the newer section 7099.8 says 15 days — so treat it as 15 calendar days. If you miss it, the citation becomes a final order that cannot be reviewed (the registrar can extend the time only for cause).
Your two options
- Informal citation conference — request it in writing within 15 days. CSLB holds it within 60 days and mails a decision (affirmed, modified or dismissed) within 10 days. If you still disagree, you have 30 days to request a formal hearing.
- Formal administrative hearing — before an administrative law judge under the Administrative Procedure Act. You can request it directly, instead of a conference.
Accusations are different
If CSLB files an accusation to suspend or revoke your license, you must file a Notice of Defense within 15 days of service (Government Code 11506). If you don't, you waive your right to a hearing. Settlement conferences are often possible before a hearing.
Practical steps
- Write down the date you were served.
- Read exactly which violations are cited and what correction is ordered.
- Collect contracts, change orders, permits, payment records, photos and your insurance certificates.
- If the citation involves workers' comp, pull your policy history and exemption filings.
- Consider a licensed attorney for accusations or large penalties.
This page is general information, not legal advice. Rules change — confirm current requirements with CSLB (cslb.ca.gov) before you act.
What a citation usually contains
A citation lists the violations, any order of correction with a deadline, any order to pay an injured party, and a civil penalty. Each item can be contested. If you comply with the order of correction, keep proof — photos, invoices, receipts — because the citation stays on your public record for five years after compliance.
Where insurance fits
Many citations and suspensions start with a coverage gap — a cancelled workers' comp policy, a bond that lapsed, or a certificate that didn't match the license. We can pull your coverage history and certificates quickly when you need them for a response.
Frequently asked questions
How long do I have to appeal a CSLB citation?
Act within 15 days of service, in writing. Missing the deadline makes the citation final.
What is an informal citation conference?
A meeting with CSLB, requested within 15 days, that can affirm, modify or dismiss the citation. You keep the right to a formal hearing afterward (30 days).
What do I do if CSLB files an accusation?
File a Notice of Defense within 15 days of service to keep your right to a hearing.